Brussels Airport, the home base airport for Brussels Airlines, is tailored to suit the needs of all passengers: business travellers who seek a full service product, holiday passengers and low fare seekers alike. Brussels Airport aims to be the most welcoming, efficient and European airport in the world. Over the last few years international surveys and ratings show that the airport comes very close to reaching these ambitious targets

Transport to/from Brussels Airport

Car rental

Car rental companies are located in the arrivals hall level 2. The procedure for returning your car will take 10 minutes maximum, follow the access road to Brussels Airport direction Front Park 1.

Taxis

Taxis are continuously available outside the arrivals hall. Wheelchair users can reserve a taxi with Taxi Hendricks via tel. +32 (0)2 752 98 00 or www.hendriks.be

Buses

The bus station is located at level 0 and provides bus services to many cities around Brussels Airport. For more information you can contact:
■ De Lijn: tel. +32 (0)2 70 22 02 00 or delijn.be
■ MIVB/STIB: tel. +32 (0)70 23 20 00 or stib.be
■ Antwerp Airport Express: tel. +32 (0)2 52 33 40 00

Trains

The train station is located at Brussels Airport at level -1. The Brussels Airport Express takes you up to four times an hour to Brussels. You can connect to Belgium’s rail network from the different Brussels stations. For more information please contact NMBS/SNCB via tel. +32 (0)2 753 24 40 or www.b-rail.be.

Passengers with reduced mobility

Passengers with reduced mobility are entitled to receive assistance free of charge upon arrival or departure provided that they have notified their needs at the moment of their reservations at least 48 hours in advance. Calling devices are installed at several drop-off points where the passenger needing assistance can notify his/her arrival.

Communication

Wireless internet connection (Wi-Fi) is available throughout the airport buildings. Wi-fi access cards can be purchased at the Communication Center, in the arrivals hall.

Lost, found and refused objects in the terminal

For objects lost or found in the terminal, please refer to the Lost & Found desk in the arrivals hall – level 2. Objects refused or kept at the security control, can be returned under strict conditions and after payment of an administrative fee. For more information, tel. +32 (0)2 753 68 20, Monday to Friday from 8am till 4.15pm.

Lost, found and objects left on board

For baggage and other objects left on board please contact the handling agent or airline.

Arriving baggage

Brussels Airlines sees to it that your baggage is made available as quickly as possible on the baggage carousel in the baggage hall. Information screens indicate the carousel for each incoming flight. The Brussels Airlines’ desk is located in the baggage reclaim hall, tel. +32 (0)2 723 30 52.

ATM (Cash machines)

ATM machines are available in the arrivals hall (level 2), on level 4 next to the Brussels Café and in Concourse A next to the post office.

Hotels

At and around Brussels Airport you can find 17 hotels offering different price categories.

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